Click the search icon on the top right of your screen.
Here you can search by keyword, category, item number, date added, and custom logging categories.
You can combine these search areas to further narrow down the item you are looking for.
Search defaults to only search active items, if you want to search both active and archived, check both boxes under ‘General Info.’ If you want to search only archived, uncheck active and check archived.
Search by Keyword:
Search by keyword by typing in the search input box.
Keyword search will search Item Title, Item Post Detail, Item Internal Notes.
Keyword search includes all partial or exact matches.
Search by date:
Searching by date allows you to search a timeframe of when the item was added to the software.
You can search through a timeframe, or by a single day by selecting the start and end date as the same day.
Search by item number:
Item number must be exact.
Searching by item number will override all other search areas and show one result.
If you search claim number while in the item section, it will show the item associated with that claim.
