At the top of the claim, to the right of the claim number, you will see a purple button “Search Items”. This will allow you to search the inventory to find the item.
You can search by keyword, category, post date, or item number.
- Example: if they lost their iPhone 11 – you can search ‘iPhone 11’ and see if one matching their description comes up.
Or, select the matching category and see all the items of that category in your inventory.
If you see a possible match, you can see the item details & internal notes by clicking on them. To close them out, click again.
To see more items, click “Load More”.